There, now it's out there; the "C" word, Christmas. Somehow it's become politically incorrect to wish others Merry Christmas, Happy Hanukkah, Happy Kwanzaa or anything that suggests a belief system. Well, I've decided to forgo political correctness at the risk of being labeled "politically inept" this holiday season.

Be Different in December
I choose to celebrate in December because Christmas is in it.

It takes something special to sell in a down economy. Unless sales people are properly equipped, it's easy for them to get discouraged and give up, perhaps before they even get started. When salespeople stop selling, falling revenues eventually cause pain for all employees and can threaten the very existence of the business. That's why it's in everybody's best interest to ensure that every salesperson has the one thing that will keep them producing sales in a down economy.

It happened again, but I'm not surprised. As the insurance salesman was wrapping up our meeting, he shook my hand and said, "Thanks for your time." I thought to myself, "What a crime."

He was being polite, and I welcome that. He genuinely appreciated the time I devoted to our interaction. His thank-you was acknowledging the value of the time I had "spent" with him because we all know "time is money.

The probability that he will go to jail for what he did is almost zero. His lack of personal leadership resulted in thousands of people feeling violated, cheated and betrayed. If his patrons trusted him before, his impersonal approach to leadership shredded that trust in a matter of milliseconds. We won't give our support to leaders we don't trust.

Michael Phelps is the gold standard in the swimming pool, but don't think of him as exceptional and special. He is just like you and me. Average.

How can that be? At the 2004 Athens Olympics, Michael Phelps claimed 8 medals: 6 gold and 2 bronze. He holds 4 world records and 11 individual world titles. Phelps is favored to break still more records at the 2008 Olympics in Beijing.